We are able see usage reports
on the mobile site and it looks as though we may not have sold the benefits of
its uses properly to you; we want to see the use of the site increase which
will mean we can be that bit more reactive to other things such as your
incoming calls.
The mobile site is live, and
always has been, and updating this way really can make the appointment process
that much easier for you.
One way to help you get your
slippers on quicker at the end of the day, and take away the pain you probably
feel from our constant phone calls, is to add the mobile site web address (URL)
to the ‘home screen’ of your Smartphone; doing this will give you an icon on
your Smartphone’s screen that you can simply tap, and with just one click of a
button you are on the mobile site where you can update your appointments from
the initial booking, to entering the tracking number – case complete!
Combine this with the use of
a tablet such as an iPad where you can take pictures and scan documentation
during an appointment, and all of a sudden your cases are complete and updated
to our portal before you have had the chance to put your slippers on!
Please feel free to comment if you are an existing user of the mobile site
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